At TKR, all our staff are dedicated to giving an excellent customer service … Take a look at our testimonials below:
“Following an energy saving survey of our premises, we identified that an ambient cooling system would save on the electricity use in our village hall. Following previous good experiences with TKR, we had our installation booked and completed within a couple of weeks and the winter has seen the system work flawlessly. Very happy with the service from TKR!”
We would like to extend our thanks to both you and your team for the excellent job when fitting Air Conditioning in our house – and not in the best of weather – yet when they left you would not have known they had been, in fact the rooms were probably cleaner than when they started ! What a pleasure it is to know that some people still take pride in their work. We are now looking forward to a long hot summer to appreciate the benefits.
I have used TK Refrigeration for many years for any faults or breakdowns that may occur at my restaurant. Recently, I asked them to source me a new glass washer and bought the one recommended to me. The machine was installed within a couple of days of ordering it and the engineers were polite, quick and tidy. After a week I had to ring and say that I was really pleased with the machine, my glasses have never been as clean. I would recommend them without hesitation.
Since we started using TKR we have built a great relationship, Tim and team are efficient, polite and always give us great service. Their knowledge and advice has also helped us to install new technology which has helped us decrease our bills.
“I find the whole team at TK Refrigeration to be both professional and efficient in all aspects of their work. Their support allows us to excel at the things we do best. Secure in the knowledge that our equipment is safe, compliant and fully operational – thereby reducing the disruption that failed equipment brings to a busy organisation such as ours.”
“We have used TK Refrigeration for over 10 years now. Great service and great technicians. Very responsive and flexible. It’s a wonderful feeling as maintenance manager not having to worry about break downs as they give me terrific back up, when I need them they are there. Would certainly recommend them.”
“TK Refrigeration recommended the ambient beer cooler to us. It took effect as soon as the installation was completed which, to us, meant immediate energy savings. We would highly recommend it.”
“We have used the services of TKR for over four years now. We have three free house pubs in Gloucestershire which demand a responsive and efficient level of service should things go wrong. TKR’s service is not only reliable but it is also friendly and well-priced. I hasten to add, that our service contracts with TKR means that things do rarely go wrong, but when they do, TKR are there! We wouldn’t hesitate to recommend their services to others.”
‘I would just like to say how professional, efficient and diligent your engineers were on the day of installation, particularly Paul as he had a long and stressful day but was always cheerful. Both engineers that attended are a credit to your company.’
“I’ve been a client of Tim and the TKR team for many years. They sorted out the refrigeration system for my restaurant back in 2011 and were the obvious choice to do the same at the pub when I bought it in 2015. Margins in the business are so tight these days that any saving needs to be looked at. Tim told me about how the J & E Hall ambient beer cooler could save me money on my energy bills. I quickly realised it was a no-brainer. The cellar at The Bell is above ground so this made installation straightforward and meant that they had the job finished in just a couple of hours. I have no hesitation in recommending TKR to any pub or restaurant.”
“I would like to take this opportunity to thank you and your team for the excellent service we received from conception to completion. The process from start to finish was quick and professional and the timekeeping was impeccable and the installation area was spotlessly clean on completion. I would certainly use TKR for any future work we may require and definitely recommend TKR to anyone who was thinking of using their services.”
“I have used TK Refrigeration for many years and they look after the refrigeration equipment I use in my catering business. They respond quickly when I need them and are also at the end of the phone should I have any queries. I have also bought new equipment from them and recently they were extremely helpful in finding a fridge to my exact specifications. I find them very approachable and they are always happy to assist, be it the engineers or the office staff.”
“When one of our aircon units broke down we asked TKR to see if they cold repair it. Whilst in our office looking at the unit, the engineer asked if we had considered installing air conditioning and I explained what we had been told. Incredibly, the engineer said they could solve it and offered us a price that seemed fair. Within two days the system was installed and fully operational. What a difference it has made. I was especially pleased to get a follow up visit a few weeks later, checking that everything was working to our satisfaction. Overall, I am very impressed with the whole set up at TKR. I have no hesitation recommending them.”
“I have been using TKR for over 10 years. During this time Tim and his TKR team have always, without fail, been helpful, knowledgeable and able to fix equipment in difficult situations. They are experts in their field and I would go as far as to say they are the best air conditioning and refrigeration engineers in the Cotswolds and across the 3 counties. I rate them that highly. The whole team are knowledgeable, professional and friendly and always go the extra mile to help us when there’s a problem. I have no hesitation whatsoever in recommending TKR to anyone. I wouldn’t use anyone one else for servicing and repairing our air conditioning/heating, kitchen and chilling equipment. Highly recommended.”
“I would like to say what excellent service I received from Paul on Friday. He started the installation at 8am and worked non-stop during the day. Paul was very considerate in his work whilst inside the shop as I had customers coming and going all day. He is a tidy worker and very friendly. Then when fully installed he explained how to work the air conditioning unit. Can’t wait for the hot summers now. Thank you all for your service.”
“These guys get the job done – and done right! Highly recommend their services! We will be long time customers for sure.”
Leave us a testimonial
If you would like to leave us a testimonial, please fill in the form below.
TK Refrigeration have been supplying and maintaining refrigeration and air conditioning equipment throughout Gloucestershire and beyond.
We have over 35 years experience and offer a professional and friendly service for all your refrigeration needs. We take pride in knowing our customers personally.
Call one of our friendly team today, we are always happy to help with any refrigeration and air conditioning questions you may have.