Testimonials

Testimonials

At TKR, all our staff are dedicated to giving an excellent customer service … Take a look at our testimonials below:

Thoroughly pleased! The guys came round to give us a free quotation almost straight away. They knew exactly what was needed and were the most competitively priced so it was a no brainer to go ahead with the work. Within a couple of days, we had the lovely Paul back installing our brand new AC unit. The job was completed to an extremely high standard and in no time at all! They were so good from start to finish it was a shame to say goodbye! 

Rory W

Tim and his staff have always been there when needed. Fast and responsive service when needed, at desperate times. All the engineers are polite and cautious when attending anything from a general service to an emergency call out.
The out of sight staff Mary and Mandy are always helpful with my contacts and sale service. Just took delivery of a new fridge unit which took 2 weeks from start to finish in which I’m extremely pleased with.
Thanks again to the team @TKR and keep up the good work.

Bath Road Butchers

I would like to say a big thank you to all at TKR, especially the two engineers Tim & Paul for a quick efficient job fitting the aircon.
No more sitting in 36/38 degrees, now a cool 20, and the budgie is enjoying it as well.
Once again, thank you.

Kelvin

We have had excellent service from Tim and his exceptional team over the past few years (most recently last week) whilst having a number of air conditioning units fitted in domestic properties. Tim came and priced the work, providing us with a quote promptly and then booking the work in within a very quick time frame. The engineers are excellent – professional, polite and clean and quiet in their work. We can’t recommend TK Refrigeration highly enough for anyone’s commercial and private premises!

Sophie

Anyone living in a mobile home has to have aircon fitted; it’s a must. No more 38 degrees. No more sleepness nights. No more panting pets . All fitted in just over 2 hours by 2 very professional lads Paul and Tim. Would highly recommend TK Refrigeration. Worth every penny. Thank you to all. 

Nick

Thank you to all the staff at TKR. From my first call to the lovely Mandy and Mary in the office, to Tim, Paul, Chris and the other Tim. Loving my new air conditioning unit at my home. Friendly staff, professional and always courteous. Wishing I had it fitted years ago. Came in just in time for the heatwave! Thank you. 

Helen S

Well, after finding TKR Air conditioning on Facebook, I decided to give them a call.
As the heat in my mobile home was becoming unbearable.
I called the office and spoke with Mandy, who was very friendly and helpful.
Within a few days, Tim arrived at my home. Took photos of where I wanted the inside and outside units to go.
Then a quote followed a few days later. It was all so efficient and quick.
Paul and Tim arrived the day of installation, a very hot day! They just got on with it. Again very friendly. I was asking lots of questions, to which they knew all the answers. I could not fault their workmanship. No mess either!
By the afternoon, I was sat in my home feeling very smug and oh so cool.
My neighbours are very jealous, especially as it was over 30 degrees last week, and It was only 21 degrees inside my home. An absolute dream!
I have recommended it to 3 of my neighbours so far! I know two have already had the quotes.
My only regret is not having it installed 5 years ago!
Thank you very much. TKR Air Conditioning!

Helen S

TK Refrigeration supplied both my deli counter and cheese display fridge, they fitted both of these into my shop and also completed a complimentary service 1 year later.  They offered me fantastic service throughout and have been very patient, they took the time to talk through exactly what I needed and I never felt pressured to make any decision before I was ready.  There were a few teething problems (these appliances are known to be temperamental!) but TKR responded to my phone call and have been on site to resolve the issues within a couple of hours.  I can not recommend them enough, they are just fantastic! In fact when I was looking for a new Multiplex I didn’t even look elsewhere, I just went straight to Tim and his team.

Nicola Veal

Miss Muffets

“I am soooo cool in my home. Whoop whoop.

Just wanted to say how impressed I am with TKR. From my first phone call to yourself, then Tim and Chris coming round to give me a quote. To the two lovely guys Tim and Paul for their installation of my new air conditioning system. They were very polite. Even the neighbours commented how nice they were. I just left them to get on with it. No mess at all. Very very impressed indeed.

Just in time for the heatwave.

Also the price was very reasonable. One happy lady here.”

Helen

“Following an energy saving survey of our premises, we identified that an ambient cooling system would save on the electricity use in our village hall. Following previous good experiences with TKR, we had our installation booked and completed within a couple of weeks and the winter has seen the system work flawlessly. Very happy with the service from TKR!”

Ben W

“Thank you, thank you, thank you for my amazing air con. Love it. 75 degrees outside, a cool 20 inside. Highly recommended.”

Maggie M

We would like to extend our thanks to both you and your team for the excellent job when fitting Air Conditioning in our house – and not in the best of weather – yet when they left you would not have known they had been, in fact the rooms were probably cleaner than when they started ! What a pleasure it is to know that some people still take pride in their work. We are now looking forward to a long hot summer to appreciate the benefits.

Chris & Gill

I have used TK Refrigeration for many years for any faults or breakdowns that may occur at my restaurant. Recently, I asked them to source me a new glass washer and bought the one recommended to me. The machine was installed within a couple of days of ordering it and the engineers were polite, quick and tidy. After a week I had to ring and say that I was really pleased with the machine, my glasses have never been as clean. I would recommend them without hesitation.

Sam

The Curry Corner, Cheltenham.

Since we started using TKR we have built a great relationship, Tim and team are efficient, polite and always give us great service. Their knowledge and advice has also helped us to install new technology which has helped us decrease our bills.

Ben Powell

Cotswold Food Club

“I find the whole team at TK Refrigeration to be both professional and efficient in all aspects of their work. Their support allows us to excel at the things we do best. Secure in the knowledge that our equipment is safe, compliant and fully operational – thereby reducing the disruption that failed equipment brings to a busy organisation such as ours.”

MK Titley

Resources Manager, Dean Close School

“We have used TK Refrigeration for over 10 years now. Great service and great technicians. Very responsive and flexible. It’s a wonderful feeling as maintenance manager not having to worry about break downs as they give me terrific back up, when I need them they are there. Would certainly recommend them.”

Keith Wootten

Maintenance Manager, Hatherley Manor Hotel

“TK Refrigeration recommended the ambient beer cooler to us. It took effect as soon as the installation was completed which, to us, meant immediate energy savings. We would highly recommend it.”

Ben Powell

Owner, The Old Fleece, Stroud

“We have used the services of TKR for over four years now. We have three free house pubs in Gloucestershire which demand a responsive and efficient level of service should things go wrong. TKR’s service is not only reliable but it is also friendly and well-priced. I hasten to add, that our service contracts with TKR means that things do rarely go wrong, but when they do, TKR are there! We wouldn’t hesitate to recommend their services to others.”

Chamberlayne Farms Limited

Owners of The Royal Exchange in Hartpury, The Swan at Staunton and The Red Lion at Wainlode.

‘I would just like to say how professional, efficient and diligent your engineers were on the day of installation, particularly Paul as he had a long and stressful day but was always cheerful. Both engineers that attended are a credit to your company.’

Paul & Gary

“I’ve been a client of Tim and the TKR team for many years. They sorted out the refrigeration system for my restaurant back in 2011 and were the obvious choice to do the same at the pub when I bought it in 2015. Margins in the business are so tight these days that any saving needs to be looked at. Tim told me about how the J & E Hall ambient beer cooler could save me money on my energy bills. I quickly realised it was a no-brainer. The cellar at The Bell is above ground so this made installation straightforward and meant that they had the job finished in just a couple of hours. I have no hesitation in recommending TKR to any pub or restaurant.”

Mark Payne

landlord, The Bell Inn at Selsley

“I would like to take this opportunity to thank you and your team for the excellent service we received from conception to completion. The process from start to finish was quick and professional and the timekeeping was impeccable and the installation area was spotlessly clean on completion. I would certainly use TKR for any future work we may require and definitely recommend TKR to anyone who was thinking of using their services.”

Jim Mogg

Group HES LTD

“I have used TK Refrigeration for many years and they look after the refrigeration equipment I use in my catering business. They respond quickly when I need them and are also at the end of the phone should I have any queries. I have also bought new equipment from them and recently they were extremely helpful in finding a fridge to my exact specifications. I find them very approachable and they are always happy to assist, be it the engineers or the office staff.”

Sarah

Sarah Capper Catering

“When one of our aircon units broke down we asked TKR to see if they cold repair it. Whilst in our office looking at the unit, the engineer asked if we had considered installing air conditioning and I explained what we had been told. Incredibly, the engineer said they could solve it and offered us a price that seemed fair. Within two days the system was installed and fully operational. What a difference it has made. I was especially pleased to get a follow up visit a few weeks later, checking that everything was working to our satisfaction. Overall, I am very impressed with the whole set up at TKR. I have no hesitation recommending them.”

Stuart Turner

General Manager, Morgan Associates Cheltenham

“I have been using TKR for over 10 years. During this time Tim and his TKR team have always, without fail, been helpful, knowledgeable and able to fix equipment in difficult situations. They are experts in their field and I would go as far as to say they are the best air conditioning and refrigeration engineers in the Cotswolds and across the 3 counties. I rate them that highly. The whole team are knowledgeable, professional and friendly and always go the extra mile to help us when there’s a problem. I have no hesitation whatsoever in recommending TKR to anyone. I wouldn’t use anyone one else for servicing and repairing our air conditioning/heating, kitchen and chilling equipment. Highly recommended.”

Ben Foster-Smith

Operations Manager, Kings Head Hotel, Cirencester

“I would like to say what excellent service I received from Paul on Friday. He started the installation at 8am and worked non-stop during the day. Paul was very considerate in his work whilst inside the shop as I had customers coming and going all day. He is a tidy worker and very friendly. Then when fully installed he explained how to work the air conditioning unit. Can’t wait for the hot summers now. Thank you all for your service.”

Tracey

Signature Barbers, Cheltenham

“These guys get the job done – and done right! Highly recommend their services! We will be long time customers for sure.”

Kathyn H

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About TKR

TK Refrigeration have been supplying and maintaining refrigeration and air conditioning equipment throughout Gloucestershire and beyond.

We have over 35 years experience and offer a professional and friendly service for all your refrigeration needs. We take pride in knowing our customers personally.

Call one of our friendly team today, we are always happy to help with any refrigeration and air conditioning questions you may have.

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